Wholesale Terms and Conditions
CANCELLATION
Any canceled order is subject to a 50% cancellation fee to be paid within fifteen days of cancellation. Shipment dates that have been pushed back by the buyer 60 days or more from the original estimated shipment date will be treated as cancelled orders and be subject to the 50% cancellation fee. Unpaid fees will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
SHIPPING
All domestic orders ship via UPS Ground unless prior arrangements have been made. Shipping is charged via a flat fee based on dollar value of the order. All items ship from White Bear Lake, MN.
Returns may be made on damaged merchandise within fourteen days of the arrival of the order. Return requests must be submitted in writing. Exchanges may be made on merchandise that is excellent condition within one year of purchase. Exchanges will be subject to a 10% restocking fee and applied to the balance of the next orders. Exchanged merchandise may total no more than 50% of the next order.
RETURNS
Repairs will be made on products that suffer from manufacturers defects within one year of purchase free of charge. Repairs due to customer wear or damage will be charged a $40 repair fee plus shipping. This includes refinishing of jewelry.
REPAIRS
CONFIDENTIALITY
Buyer agrees to keep all wholesale pricing, terms and conditions confidential. Wholesale pricing, terms and conditions should not be published or discussed with other parties by the buyer under any circumstance.
We reserve the right to terminate any wholesale account at any time at our discretion.